Use of personal information

We are committed to handling any personal information in accordance with the Privacy Act 1988 (Cth). Our information systems are designed, operated and maintained in accordance with international standards and best practice for data security. We periodically review our information security practices to ascertain how personal information can be protected from misuse and loss, and from unauthorised access, modification and disclosure. Unless the law requires otherwise, we take reasonable steps to destroy or permanently de-identify personal information if it is no longer required.


How records are kept

All landholder information including notes from meetings are recorded in TCV’s stakeholder management system. Information will only be provided to TCV’s experts where relevant for the purpose of access, design or project approvals.

Findings from field survey and investigation findings may be included in any project approvals (such as an EES), however will not contain any personal information (as defined under the Privacy Act 1988 (Cth)).


Our Privacy Policy

To the extent we collect personal information (as defined under the Privacy Act 1988 (Cth)), TCV is committed to handling personal information in accordance with the Privacy Act 1988 (Cth).

Information about how we handle personal information is provided in the AEMO privacy policy, available at: aemo.com.au/en/privacy-and-legal-notices/privacy-policy

The Privacy Act 1988 (Cth) gives people the right to request access to their personal information. You can request access to your personal information through the TCV website.


This site is owned and operated by Transmission Company Victoria (TCV) using software licensed from Social Pinpoint. For details on how TCV collects and protects your personal information, refer to their Privacy Policy. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.


If you have questions about the way we handle your personal information, please contact TCV by:

Phone: 1800 824 221

Email: enquiries@transmissionvictoria.com.au